Privacy Policy

This policy explains how Tools4PDF (“we”, “us”) handles information when you use the website at tools4pdf.com, including its translated versions and its PDF tools. For a plain-language summary of where your files are processed, see our security and privacy page.

This policy covers the website. Our mobile app, if you use it, has its own privacy policy.

Tools that run in your browser. Many tools read and edit your file on your own device and never upload it: Organize, Delete Pages, Watermark, Crop, Redact, Flatten, Repair, Compare, PDF to Text, Extract Images, HTML to PDF, and the WebP, HEIC and Scan to PDF tools. We never receive these files.

Tools that may use our servers. The other tools (for example Merge, Split, Compress, Rotate, Add Page Numbers, Lock, Unlock, OCR, the PDF editor, and the converters between PDF and Word, Excel, PowerPoint, HTML and images) process files up to 15 MB in your browser without uploading them when you use the site as a guest or on a free plan. Larger files, very long documents, OCR, and files processed on a paid plan are sent to our servers over an encrypted (HTTPS) connection so they can be processed there.

Files sent to our servers are used only to produce the result you asked for, and the uploaded and result files are deleted automatically after processing. We do not read your documents and we do not use them to train models or for advertising.

If you save a document from the PDF editor, the saved file is stored so that you can download it. Keep your own copy of anything important.

We use your browser’s storage for the following. You can see and change your analytics choice at any time with “Cookie settings” in the footer.

Analytics starts switched off. If you decline, no analytics cookies are set and no analytics data is collected from your visit.

• To provide the tools and the files you ask us to process (to perform our service to you).
• To run accounts, sign-in, plans and billing (to perform our contract with you).
• To keep the service secure, prevent abuse and apply usage limits (our legitimate interest in a safe, fair service).
• To answer your messages and give support (our legitimate interest, and to perform our service to you).
• To understand how the site is used and improve it, using analytics (your consent).
• To meet legal obligations such as tax and accounting rules, and to handle legal claims.

We do not sell your personal information and we do not use it for third-party advertising.

We use service providers who process information for us under their own privacy commitments:

• Hosting, storage and network providers, including Cloudflare, to run the website and our servers.
• Stripe, to process payments for paid plans.
• Google, for Analytics (with your consent), reCAPTCHA and Google Sign-In.
• An email delivery service, to send verification codes and account messages.

We may also disclose information when the law requires it, to protect our rights, or to prevent fraud and abuse. If our business is ever sold or reorganised, information may be transferred as part of that process and this policy will continue to apply to it unless you are told otherwise.

Our providers may process information in countries other than your own, including the United States. Where the law requires it, we rely on appropriate safeguards, such as standard contractual clauses, for these transfers.

• Files you process in your browser: never stored by us.
• Files sent to our servers for processing: deleted automatically after processing.
• Account information: until you delete your account or ask us to, plus a short time for backups and legal obligations.
• Conversion history: until you delete the items or clear your history, or close your account.
• Messages you send us: as long as needed to deal with your request and keep a reasonable record of it.
• Billing records: as long as tax and accounting rules require.
• Google Analytics data: for the retention period set in our analytics account (14 months).
• Server and security logs: for a limited period needed for security and troubleshooting.

Data travels between your browser and our servers over HTTPS. Passwords are stored in protected form. Protect PDF encrypts documents with AES-256, and when it runs in your browser the password you choose is not sent to us. No online service can promise absolute security, so please keep a copy of important files and use strong passwords.

Depending on where you live, you may have the right to access the personal information we hold about you, correct it, delete it, restrict or object to some uses, receive a copy in a portable format, and withdraw consent at any time. You can also complain to your local data protection authority.

• Analytics: change your choice any time with “Cookie settings” in the footer.
• Account and history: manage your details, clear history, or delete your account from your account settings.
• Anything else: email us at the address in section 13 and we will respond as soon as we can, and within the time the law requires.

If you are in California or another US state with a privacy law, you have similar rights to know, delete and correct personal information, and to opt out of its sale or sharing. We do not sell or share personal information for advertising.

Tools4PDF is not directed at children under 13 (or under 16 where the law sets a higher age), and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us and we will delete it.

We may update this policy as the site changes. The date at the top shows when it was last updated. If a change is significant, we will say so on the site.

For questions about this policy or to use your rights, email [email protected]. For general help, email [email protected] or use the contact form.